We ship anywhere in the world. If you want delivery in Australia; postage will be applied to your order as part of checkout. If you are outside Australia, please select the option to order now and receive invoice and we will advise the postage cost and options on our invoice. Note we will not place your order until you accept the postage charges so if the postage cost is outside your budget we will simply cancel the order at no cost to you. To get a guide on overseas shipping costs we suggest you use Australia Post’s International freight calculator.
Yes you can pick up from our Malaga showroom located at U5, 2 Carson Road, Malaga. You can also pick up from our agency in Ascot upon request.
- transfer funds into our account (select “contact me for payment” at checkout)
- pay by cash or cheque to our showroom (select “contact me for payment” at checkout) or post cheque to PO Box 4191 Harrisdale WA 6112
- pay by credit card/eftpos (select “contact me for payment” at checkout)
- pay by Paypal
There are no surcharges for credit card payments
For security we do not retain credit card details
We keep all order details on file; please contact us and we will assist you straight away.
In this unlikely event; please contact us straight away so that we can make arrangements with you to rectify.
Yes. For $10 (in Australia) you can insure your order against damage, loss or theft in transit. Please select this option on checkout.
Yes. Upon request we can send you parcel tracking codes so you can track your order online.
- Excel spreadsheet (.xls) (.xlsx)
- Word document (.doc) (.docx)
- Other text documents (.txt) (.rtf)
Yes, but please contact us asap as depending on the status of your order changes may incur additional charges, however we will work with you to minimise any impact.
- .eps (preferred)
- .ai (preferred)
- .cdr (preferred)
- .pdf (preferred)
- .jpg (preferred)
- .png (preferred)
- .bmp (preferred)
Our design team will access the suitability of your uploaded file and contact you if there are issues.
Standard time from order until jobs is ready is 10 – 15 working days; but we can minimise this – just email us to advise your requirements and we will work with you; it may mean a surcharge to obtain items not in stock quickly or we may be able to substitute some items with what we have in stock.
Yes, but email us to advise your requirements and we will work with you; it may mean a surcharge to obtain items we dont have in stock quickly, or we may be able to substitute some items with what we have in stock.